Work orders that follow the repair
Track customer approval, symptoms, status, priority, internal notes, photos, parts used, labor, payments, linked mileage, reusable trips, intake tickets, bench tags, and invoices.
Arcade & pinball repair + route operations
BenchBuddy
Run arcade and pinball repair work plus route operations—from work orders, parts, invoices, and manuals to locations, game collections, mileage, and revenue—in one private desktop app.
Mac + Windows x64
14-day trial
Local shop data
Made for repair flow
Intake, diagnosis, parts, labor, invoice, payment, pickup.
Your database stays local
Customer and job records live on the shop computer.
Useful without a cloud account
Back up, export, and sync through folders you control.
Product tour
One workspace for the whole repair bench.
BenchBuddy keeps the day-to-day repair shop work in one place, so you are not bouncing between spreadsheets, handwritten tickets, file folders, and memory.
Customers and the repair queue together
Search customer records, manage an ordered future-repair queue, see multi-month wait time and follow-up reminders, then convert an entry into a linked work order.
Manuals where the job is
Open service PDFs, reveal local files, store web references, search libraries, and keep repair documentation close to the work order.
Shop workflow
A closer look at your whole shop.
Explore the current BenchBuddy workflow: customers, repairs, route locations, machines, business assets, expenses, mileage, and reports. Most screenshots use fictional demo records; the Manuals view shows an example library. Click any image to take a closer look.
Route operations
Import and preview CSV route data, track cash, cashless, and mobile collections, and manage equipment from each location. Keep warehouse machines ready for their next placement.
Game-level history
See movement, collection history, average pull, service notes, and operator splits for each routed game.
Location detail
Keep addresses, contacts, access instructions, and multiline notes alongside each location’s machines, collections, and settlement tools.
Your full machine list
Search across locations, filter by machine type, sort by column, and print machine lists or collection tickets.
Business assets
Keep shop property, purchase costs, photos, sales, and disposals organized with yearly CSV and printable reports.
A queue you can act on
Track waiting repairs, contact customers, schedule follow-ups, and turn an approved repair into a work order.
Revenue snapshots
Review collected totals, open balances, invoiced work, sales tax estimates, route revenue, and average work order value.
Exports and reports
Choose grouped shop, money, inventory, and tax reports, then use one consistent period selector for this month, last month, year, or a custom range—including service profit with parts excluded.
Business mileage
Log trips here or directly from a work order, reuse saved routes, preserve the work-order link, and export year-end mileage records.
Parts inventory
Search and group parts, track stock and cost, flag low inventory, save supplier links, and record where every item is stored.
Shop expenses
Track vendors, categories, due dates, payment status, and yearly spending, with filters and CSV import for faster bookkeeping.
What it does
Built from a working shop’s actual needs.
Customers
Names, contact details, notes, search, work-order counts, and an integrated repair queue with aging, follow-ups, priorities, pictures, history, and work-order conversion.
Work Orders
Track symptoms, approval, priority, warranty, notes, photos, labor, parts, payments, and linked mileage. Record shipping costs and customer charges separately, and see jobs ready for pickup.
Shop Notes
Capture repair tips, diagnostic clues, machine quirks, follow-ups, and parts to order with categories, tags, pictures, pins, search, and work-order links.
Invoices + Printing
Print intake tickets, bench tags, and customer invoices with your shop information and invoice terms.
Payments + Revenue
Record payments and review paid totals, outstanding balance, invoiced totals, sales tax, average work order value, collection rate, and service profit with parts excluded.
Reports
Use a grouped Report Center for bench work, aging, pickup, waiting parts, balances, payables, expenses, invoices, profit, shipping, tips, parts usage, low stock, and tax—by month, prior month, year, or custom range.
Business Assets
Keep purchase costs, serial numbers, locations, and up to three photos for shop property. Record sales and disposals, then export yearly ownership reports.
Route Machines
Search and filter machines across locations, sort by column, record model and software versions, and print machine lists or collection tickets. Track pinball, arcade, vending, gumball, and other equipment.
Staff Access
Enable optional local staff logins and choose view/print or edit access for each work area. Administrator-managed accounts stay on their own computer.
Backups + Sync
Export backups and data bundles, restore carefully, and sync through a shared folder like iCloud Drive, Dropbox, a NAS, or a local network share.
Local-first
Not another cloud dashboard for your customer list.
BenchBuddy is a desktop app. Your shop data is stored locally on your computer, with backup and export tools built in. If you want to use more than one computer, BenchBuddy can work with a shared folder workflow you control.
- Customer and job records stay on your machine.
- Subscription checks are for licensing, not hosting your repair data.
- If your subscription lapses, you can still view and export your records.
Simple pricing
BenchBuddy Pro
Annual desktop subscription for one active computer, with local data storage, license activation, and ongoing updates. Apple Silicon Mac, modern Intel Mac, and Windows 10/11 x64 are supported.
$99/year
Plus applicable sales tax.
- Apple Silicon Mac, Intel Mac, and Windows x64 installers
- 14-day in-app trial
- 30-day offline grace period
- Local database, backups, and CSV exports
- View and export access if subscription lapses
Applicable sales tax is calculated at checkout from the purchaser's location information.
Downloads
Built for Mac and Windows.
BenchBuddy 1.0.38 is available for Apple Silicon Mac, Intel Mac, and Windows 10/11 x64. Choose the installer that matches your computer.
Apple Silicon Mac
Version 1.0.38 · M1, M2, M3, M4, or newer · macOS 12 Monterey or later
Intel Mac
Version 1.0.38 · Intel processor · macOS 12 Monterey or later
Windows PC
Version 1.0.38 · x64 processor · Windows 10 or Windows 11
Both Mac downloads are Developer ID signed and notarized; the Windows installer is digitally signed. Every platform includes a 14-day trial. A BenchBuddy Pro subscription is $99 per year, plus applicable sales tax, for one active computer. Intel Macs on older macOS releases—including High Sierra—and 32-bit Windows computers are not supported.
FAQ
Clear answers before you install.
Is BenchBuddy a cloud app?
No. BenchBuddy is a desktop app. Your work orders, customer records, inventory, expenses, and manuals are stored locally on your computer.
How does the subscription work?
BenchBuddy Pro uses license activation. The app can keep working offline for a grace period and checks subscription status periodically.
How do application updates work?
BenchBuddy checks quietly after launch and periodically while it remains open. When an update is available, the app shows a notification and persistent badge; you choose when to download and when to restart and install, so active work is never interrupted.
Is sales tax included in the $99 price?
No. $99 is the annual subscription price before tax. Where required, applicable sales tax is calculated at checkout using the purchaser's location information.
What happens if my subscription lapses?
You can still view and export your data. Creating or changing records requires an active subscription.
Who supports BenchBuddy?
Email m_mandarano@yahoo.com for support.